Total quality management (TQM) is a
management approach to long-term success through customer satisfaction.
Training courses in TQM will teach you how to use a combination of
strategy, data, and effective communication to integrate quality into
all aspects of your organization.
Total Quality Management TQM, also known
as total productive maintenance, describes a management approach to
long-term success through customer satisfaction. In a TQM effort, all
members of an organization participate in improving processes, products,
services, and the culture in which they work.
Meaning of Quality
Origin of TQM
Total Quality Management Defined
Main Characteristics of TQM
Objective and Benefits of TQM
Principles of TQM
How to Implement TQM
Significance of the 4 Stages of TQM
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