This course is about handling tricky
situations in a way that is fair and acceptable for all those involved.
Becoming more assertive can be of immense benefit to everyone. Being
more assertive can make you feel more confident, enhance your
self-esteem, reduce the impact of stressful situations and help you to
be more successful both personally and professionally.
Course level: Introductory
Who should attend?
This course will be of benefit to those who regularly deal with people and don’t always get it right but want to.
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