Some believe that successfully navigating
relationships is an inherent quality that can’t be learned - but this is
not true. Developing your interpersonal skills increases your
self-awareness and strengthens your ability to better understand others.
Gain a better understanding of your communication style and how it
differs from others, and learn to use that understanding to communicate
effectively - verbally and nonverbally. You will participate in an
interactive game where you use your newfound interpersonal skills to
respond to a series of real-world scenarios.
Complete an action plan to develop interpersonal skills
Use multiple self-assessments to increase their understanding of themselves and the perspectives of others
Apply positive and productive communication techniques to various types of interactions by receiving feedback from others
Create supportive workplace relationships by treating others with respect, trust, and dignity
Use strategies to successfully overcome tense situations and restore confidence in relationships
Using a competitive game environment, use interpersonal skills to respond to a series of real-world scenarios
Overview of Interpersonal Skills in the Workplace
Interpersonal Skills Model
Senge\'s Wheel of Learning
Awareness of Self and Others
Understanding Emotional Intelligence
Accommodating Different Styles and Preferences
Effective Communication Skills
Forming Connections with Others
Strengthening Relationships with Feedback
Expressing Gratitude and Appreciation
Dealing with Difficult Interpersonal Relationships
Capstone: EXIT Game (Experiential Interpersonal Techniques)
EXIT Game (Experiential Interpersonal Techniques)
Who should attend?
This course is intended for individuals at all levels who want to improve their communications and relationships with others.
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