Most managers know, regardless of their
levels of experience, that the people-performance issues are the
greatest challenges of their jobs. The secret to success is to be able
to multiply your effectiveness through others. This course is for
professionals who are interested in advancing their supervisory and
managerial capabilities using coaching and mentoring skills. The
course introduces the core skills and qualifications required to become
an ideal coach or mentor, and it describes how the coaching and
mentoring processes really work.
By the end of the course, participants will be able to:
Define and explain the meaning and the differences between coaching, counseling and mentoring
Understand why, how and when to apply coaching in a workplace setting
Understand and explain the benefits of coaching and why sometimes coaching fails
Analyze and recognize their own coaching styles and how to apply this knowledge in their coaching engagements
Learn the skills, characteristics and qualifications of the ideal coach
Improve communication skills to enhance the effectiveness and the quality of coaching sessions
Learn and apply a variety of coaching strategies, tools and techniques
Understand the practical application of mentoring and how to create and manage mentoring relationships in the workplace
Who should attend
Managers, Administrators and supervisors
whose responsibilities require coaching and mentoring others with the
aim to help them achieve and exceed their performance targets.
In this course, participants will be
engaged in extensive role-plays to help them develop their coaching and
mentoring skills. Participants will also conduct mini presentations in
front of the groups to demonstrate and share their understanding of the
course\'s material. Individual and group activities will also be used to
solve exercises and cases and participants will have the opportunity to
assess their personal coaching and mentoring styles using a set of
effective self- assessment tools.
Explore our Full Portfolio of Training Courses
Our portfolio of more than 200 training courses are currently designed to address the current training needs of our clients incorporating latest trends and internationally accepted best practices, in each distinct subject area.