Starting to manage or lead a team from
scratch can be very daunting. This course provides delegates with the
vital practical tools and techniques in managing and developing
themselves and their teams to ensure that their professional and
business goals are achieved. This will enable delegates to be effective
from day one.
What is the role of leader, manager and supervisor, and the difference between them?
How to build a team
Managing the team performance
Efficient delegation skills
How to conduct effective appraisals including role plays
Communication and active listening skills, especially how to give and receive constructive feedback
Learning log and management development action plan
Who should attend?
Manager of teams of any size
Course level: Intermediate
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