Quality Management Systems Course (QMS)

Venue: Crystal Palm Hotels, Accra, Ghana.

Date: 21 - 25 September 2020
Fee: $4,500.00



A quality management system (QMS) is a formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives. A QMS helps coordinate and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis.


Learning Objectives

  • International Organisation for Standardization (ISO)
  • Design and Implementation of QMS
  • Management System Series
  • ISO 9001
  • The ISO 9000 Family Standards
  • The Benefits of ISO 9000
  • The Features of ISO 9001
  • ISO 9001: 2008
  • Overview of ISO 9001:2008
  • ISO 14000
  • Benefits of ISO 14000
  • OHSAS 18001
  • Benefits of OHSAS 18001
  • The Certification Process
  • The Eight Quality Management Principles

Quality Circles (QC)

  • Origin Of Quality Circles
  • Objectives Of Quality Circles
  • Topics For Discussion By QC
  • Topics Outside the Scope of QC
  • Benefits of QC
  • The Role of Management
  • The Role of Members
  • Reason For QC Failure
  • Requirements For Successful Implementation Of QC
  • Other Key Success Factors
  • A  QC Success Story

The Seven Quality Tools

  • Check Sheet
  • Graph
  • Histogram
  • Stratification
  • Scatter Diagram
  • Cause and Effect Diagram
  • Pareto Diagra


    ACCOMMODATION: This Conference is non-residential. Participants are to lodge in hotels of their choice near the conference centre. A list of these Hotels will be provided on request.



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