An effective Training Needs Analysis (TNA) will be able to identify training gaps or non-training issues. Some Organizations have wasted resources and training budgets on training programmes unnecessarily, without conducting a proper Training Needs Analysis (TNA). By acquiring the knowledge and skills of TNA, organizations will be able to identify the actual training needs and evaluate its implementation effectiveness. This course will equip participants with the essential skills and knowledge to conduct a proper Training Needs Analysis (TNA), put up a recommended Training Needs Analysis (TNA) report, propose a Training Plan and measure its implementation effectiveness.

Course objectives

Upon completion of this course, participants will be able to

• Define clearly what a Training Needs Analysis (TNA) is and its purpose
• Conduct effectively a Proactive TNA and Reactive TNA in an organisation
• Isolate training issues and non-training issues arising from performance problems or from internal and external source of triggers
• Use appropriate needs assessment methods to collect data for analysis
• Write a recommended TNA report based on the findings to suit the needs of the organization
• Propose a Training Plan for implementation if necessary
• Decide appropriately to use either in-house trainers or external trainers for training plan implementation
• Evaluate the training effectiveness, after the implementation of Training Plan

Course outlines

• Sources of Triggering Factors for Training Needs Analysis (TNA)
• Three Levels of Needs Analysis Assessment
• Issues at the Macro and Micro Level
• Who Should Participate
• Methods of Data Collections
• Challenges Facing the Data Collection
• Recommended Data Sources for Locating Gaps in Performance
• Task Analysis
• Person Analysis
• Determining is Training the Best Solution to Performance Problem
• Output of Training Needs Analysis (TNA) Exercise with a Non-Training Needs
• Proactive and Reactive Training Needs Analysis (TNA)
• TNA Report Format and Recommendation
• Proposed Training Plan
• Selecting In-House Trainers versus External Trainers
• Measuring Training Effectiveness using an Evaluation Model

Who should Attend?

HR Managers, HRD Managers, Line Managers, Supervisors or anyone who is required to assess the training needs and implement training programmes for their organisation.

Methodologies

Interactive session using adult learning principles, case studies, group discussions, presentations and scenarios